What You Should Know

• Read This First

  Purpose: We're an online hub dedicated to connecting lacrosse lovers of all levels, fostering a supportive and inclusive space to learn, grow, and celebrate the sport together.

  Community Guidelines:

  1. Respectful Communication: Ensure courtesy and avoid offensive language.

  2. Relevant Content: Post lacrosse-related and copyright-abiding content.

  3. Supportive Interaction: Offer constructive feedback and celebrate achievements.

  4. Privacy: Do not share personal or sensitive information.

  5. No Trolling: Engage sincerely and avoid harassment.

  6. Legal Compliance: Adhere to local laws and regulations.

  7. Report Issues: Notify moderators of inappropriate content.

  8. Lacrosse Focus: Keep discussions primarily about lacrosse.

  Violations may result in warnings or removal from the community.

  Meet the Moderation Team:

  • Matt Dunn: Community builder and seasoned player.

  • Deemer Class: Knowledgeable and friendly lacrosse expert.

  • Adam Lamberti: Specialist in creating positive online spaces.

  Contact them with any questions or concerns.

  Privacy and Security: Your personal information is safeguarded with robust security measures and will not be shared without your consent.

  Engagement Tips: Dive into discussions, share your expertise, and connect with members to enrich your and others' experience.

  Community Etiquette:

  1. Embrace Diversity: Value varied perspectives.

  2. Be Respectful: Maintain courtesy, even in disagreements.

  3. Constructive Discussions: Engage positively and thoughtfully.

  4. Listen and Learn: Be open to different viewpoints.

  5. Avoid Spam: Limit self-promotion and spam.

  6. Stay On Topic: Keep discussions lacrosse-focused.

  7. Mindful Sharing: Ensure content is appropriate for all ages.

  8. Encourage Others: Celebrate and support fellow members.

  9. Report Concerns: Notify moderators of issues.

  10. Safe Space: Protect privacy and security.

  Adherence to etiquette enhances the community for all members.

  Report an Issue: Email concerns or reports to contact@1stclasslax.com for confidential and diligent resolution by our team.

• Managing Your Circle Membership

  As a member of First Class Lacrosse on Circle.so, you have the flexibility to manage your membership settings and preferences to tailor your experience within the community. Here's a guide on how you can effectively manage your membership:

  1. Accessing Your Profile: Upon logging in to your Circle.so account, click on your profile icon at the top right corner of the page to access your member profile.

  2. Edit Your Profile: Customize your profile by adding a profile picture, a brief bio, and any other relevant information you wish to share with the community. This will help other members get to know you better.

  3. Notification Settings: Under your profile settings, you can manage your notification preferences. Choose to receive notifications for new posts, comments, or mentions according to your preferences. Adjust these settings to stay up-to-date without being overwhelmed. More here.

  4. Subscriptions and Notifications: Review your subscriptions to different topics or threads within the community. You can choose to follow specific discussions that interest you most or unfollow those that are less relevant.

  5. Privacy and Visibility: Circle.so offers privacy settings that allow you to control the visibility of your profile and activity within the community. Choose the level of privacy that suits your comfort and engagement preferences.

  6. Account Security: Ensure the security of your account by setting a strong and unique password. Enable two-factor authentication (2FA) for an extra layer of protection.

  7. Leaving the Community: If you wish to leave the First Class Lacrosse community on Circle.so, you can do so through your account settings. Keep in mind that leaving the community will result in the removal of your contributions and access to member-exclusive content.

  8. Reach Out for Help: If you encounter any issues or have questions regarding your membership, you can reach out to our team at contact@1stclasslax.com for assistance. We are here to help you with any inquiries you may have.

  By taking advantage of these management features, you can curate your experience on First Class Lacrosse's Circle.so community and make the most of your lacrosse journey while connecting with like-minded enthusiasts.

• Circle Account Support

  Circle.so values their users and strive to provide the best support possible. If you encounter any issues or have questions related to your account, Circle’s support team is ready to assist you. Here are the various ways you can get in touch for account support:

  1. Email Support: For non-urgent inquiries or general account assistance, you can reach Circle via email at support@circle.so. Their dedicated support team works diligently to respond to all emails promptly. Please provide detailed information about the problem you're facing or the question you have to have them assist you efficiently.

  2. Live Chat: If you need immediate assistance, Circle’s live chat feature is available during business hours. Simply visit their website and look for the chat widget in the bottom right corner. Click on it to initiate a chat session with one of Circle’s support representatives. They'll be more than happy to help you with any account-related queries.

  3. Knowledge Base: Circle has a comprehensive knowledge base that covers various topics related to Circle.so and account management. You can access it by visiting support.circle.so. Here, you'll find helpful articles and step-by-step guides to troubleshoot common issues and explore the platform's features.

  4. Community Forum: Join Circle’s active community forum to connect with other Circle.so users and share experiences. The forum is a great place to seek advice from fellow community members who might have faced similar challenges or to discover innovative ways to leverage the platform effectively.

  5. Contact Us: For general inquiries or assistance with your Circle Membership, you can contact us using our support chat at 1stclasslax.com/support. When reaching out, please include your first name, last name, email and issue description so we can assist you effectively.

   

• Is This a Paid Resource?

  We have a free tier and a premium tier. The pricing table above outlines the levels of access and the benefits in each tier, for parents or coaches. The premium tier includes access to FCL Online, our first subscription drill library.

• Can I cancel my membership?

  Yes, you may cancel at any time. When your subscription is canceled, you will incur no future charges. You may cancel at any time, but the cancellation will become effective at the end of your current billing cycle. After canceling, you will retain access for the rest of your billing period. All sales are final.

• Are subscriptions recurring?

  After our free 7 day trial, subscriptions are paid on a recurring basis. The first payment will take place 7 days from the date of purchase, with recurring payments occurring in the same amount on the renewal dates of your subscription until you choose to cancel. All purchases are final. Subscriptions can be cancelled via your Circle account.

• How is the old "FCL Online" different from the FCL Online Community?

  FCL Online is our legacy online subscription platform with drills, videos, breakdowns and workouts. 

  FCL "Circle" Community is our new community platform that has live monthly webinars, discussion boards, recruiting resources, etc.

  We have created multiple tiers and price points in addition to our free content to offer something for everyone.

• Are there drills for players?

  Please email us once you subscribe to premium, to get access to our player based drills. This is included. Otherwise, everything else is available on circle for parents and players!

• Is there content on recruiting?

  Yes! And more will continue to be added. We have a monthly recruiting newsletter, videos on recruiting, tips from college coaches, and freshman & sophomore recruiting guides!