FAQs
About FCL
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What is the FCL Membership Community?
Our online membership community. It consists of all our parent, player and coaching resources.
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Do you offer team or program rates?
Yes! Please email contact@1stclasslax.com to tell us more about your program and what you are looking for. We offer multiple packages and tiers for both in person & online training!
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Do you offer custom workout programs?
We have standard workouts on our FCL Online platform that are lacrosse specific.
We advise players on their training, strength programs and more as members of our athlete program. Learn more here: https://www.1stclasslax.com/athlete-program
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Is individual feedback a part of my subscription?
Currently, this is an additional cost which is incorporated in our athlete program. Players can submit highlights, game film, and training clips to be evaluated and reviewed. If you are looking for this consistent, in depth option, checkout our Athlete Program.
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Does this platform offer women's content?
Yes! With Coach Class’ experience at the Division 1 level, he has made content specifically for women’s players, as well as content that is universal to both games!
We have been building our Coaches Library resource in Circle. Learn More Here.
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How long is a membership?
Currently, we offer 3 month, 6 month, and 1 year recurring memberships.
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Submitting feedback and suggestions
Sure can! We value your feedback, suggestions, and questions to continuously enhance your experience at First Class Lacrosse and Circle. Please use the following link to submit your valuable input here: Feedback Form
Events
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How do I register for an event?
Checkout our latest events here.
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What's your event weather policy?
FCL reserves the right to cancel, shorten, or reschedule events due to inclement weather, poor field conditions, or player/ fan safety concerns. No refunds will be granted if these actions are necessary.
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What is your event refund policy?
FCL Refund Policy: there is a strict NO REFUND POLICY WITHIN 1 MONTH. Outside of 1 month, players can receive a 50% credit only, due to injury, with a doctor’s note. There are no refunds for changes in players event schedules, or family travel schedules after signup. There are no full refunds upon signup. We appreciate your understanding in this regard.
How to Request A Refund: First, please be sure that your request fits within the parameters of our refund policy stated above. If it does, you must request your refund selecting "Request an Event Refund" using our Support Ticket chat here.
Please note: any other request for refund not through the link (via email, etc) may not be honored.
FCL reserves the right to make exceptions if deemed necessary.
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Where do I book BIC Hotels?
Please use this link to book BIC Hotels for all events.
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Do you offer live training?
Yes - stay tuned at https://1stclasslax.leagueapps.com/events for upcoming sessions in your area, often in small group and live rep environments!
Be sure to check out our event series, "Best In Class" as well, to apply.
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Event film-related questions?
Any film related questions, please email support@nextpro.com and CC contact@1stclasslax.com
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Registration confirmation question?
An invite email is NOT an event registration confirmation. Your confirmation will appear on the LeagueApps checkout page after payment is made. Until then, you are not registered for an event.
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Can I check the status of my BIC Application?
Unfortunately, due to the nature of the invite & application process, we cannot provide status updates on individual applications. You will receive and invite to your email if your application is accepted. This process takes place over the course of the full year.
FCL Membership Questions
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Do you offer FCL Online Access for Programs?
Yes! We are actively building out our FCL Online Platform with an increasing amount of features specifically for teams and programs. We offer pricing for entire teams and programs so please don't hesitate to reach out to us at contact@1stclasslax.com to learn more!
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Do you offer Coaching Staff Deals?
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Having trouble logging in?
We recently updated our system. You MUST create a new account if you haven’t already. This is crucial to signing up for events/subscriptions! Password reset will not work if you haven’t made an account on the NEW system yet!
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How do I cancel my membership?
Please cancel via your online login or email contact@1stclasslax.com
We will not refund any charges that have already occurred. We will cancel future charges upon email. However, we reserve the right to issue refunds or credits at our own discretion.
Other
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Having a store or online shop issue?
Chat with a support agent here
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Not receiving FCL emails or texts?
No problem! Re-subscribe to our alerts here